Privacy Policy
This Privacy Notice explains in detail the types of personal data we may collect about you when you interact with us. It also explains how we’ll store and handle that data, and keep it safe.
We know that there’s a lot of information here, but we want you to be fully informed about your rights, and how Zayn & Zara uses your data.
We hope the following sections will answer any questions you have but if not, please do get in touch with us.
It’s likely that we’ll need to update this Privacy Notice from time to time and you’re welcome to come back and check it whenever you wish.
When you are using Zayn & Zara websites, Zayn & Zara is the data controller.
Using Your Personal Information
We require this information to understand your needs, preferences, to provide you with a better service and in particular for the following reasons:
Internal Record Keeping
We will use the information to improve our products, services and to handle disputes. We may periodically send promotional e-mails about new products, special offers and other information which we think you may find interesting using the e-mail address which you have provided, with your permission. From time to time, we can also use your personal information to contact you for market research purposes. We may contact you by e-mail, phone-call or WhatsApp. We will use this information to customize the website according to your interests.To Fulfill Orders
We will use the information that we collect, generally to fulfill orders placed through our website. This will include, processing your payment information, arranging for shipping and providing you with invoices and/or order confirmation. Additionally, we will use this information to communicate with you and to protect you orders and payment information from potential risk or fraud.Behavioral Advertising
We will use your personal information for behavioral advertising including re-targeting with advertisements that may interest you using the advertising platforms offered by Facebook, Google, Instagram, Pinterest, Linked In, Snapchat, Microsoft, etc.
Controlling Your Personal Information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. However, we will use and share your personal information with third parties (advertising platforms, logistic partners and payment gateway) for order fulfillment and behavioral advertising purposes. If you believe that any information which we are holding about you is incorrect or incomplete then please write us e-mail to our Support Team at yusuf@zaynandzara.com. We will promptly correct any information found to be incorrect.
Security & Payment Information
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. We use SSL (secure socket layer technology) Secure Shopping to protect your information and online transactions. We have partnered with India’s leading Payment Gateway for our online payments through credit and debit cards, net-banking, UPI, wallets etc. We do not provide cash on delivery (C.O.D) option to pay for your orders. Please note that Zayn And Zara and its affiliates will never ask a customer to confirm any account or payment details via e-mail, call or text message. If you receive any e-mail, call or text message claiming to be from Zayn And Zara asking you to do so, do not respond and contact to our Support Team at haroon@zaynandzara.com immediately.
Third Party Services / Links
In general, third-party service providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. We use Squarespace to power our website. You can read Squarespace Privacy Policy to know more about how Squarespace uses your personal information. Certain third-party service providers such as payment gateway, logistic partners, etc.have their own privacy policies in respect to the information we are required to provide to them for your purchase related transactions. Further our store uses Google Analytics, GTM, Facebook Pixels and Server-Side Tracking to help us learn about store visits and the pages being viewed. For these third-party service providers, we recommend that you read their privacy policies so that you can understand the manner in which your personal information will be handled by these providers. When you click on links on our store, they may direct you away from our website over which we do not exercise any control. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms & Conditions. We are not responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and look at the privacy policy of such sites.
Changes To This Privacy Policy
We reserve the right to modify this privacy policy or any part of it without any prior notification, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.